When you build a home with Gerber Homes, our team manages construction while keeping you informed and involved in key decisions. You receive regular progress updates, access to construction photos and schedules through Buildertrend, and opportunities for scheduled site visits.
With more than 40 years of custom homebuilding experience in the Greater Rochester and Finger Lakes region, we know homeowners want more than construction updates. They want to know who to contact, when their input is needed, and how we'll handle questions or changes along the way.
Here's what you can expect from Gerber Homes during construction.
Gerber Homes keeps you informed during construction through regular progress updates and Buildertrend, an online platform where you can track your home's progress, review project information, and communicate with the Gerber team.
Every Gerber homeowner receives secure access to Buildertrend, a central place to follow construction activity and manage key project details.
Through your account, you can:
Buildertrend is accessible online, so you can check on your home when you're nearby, at work, or traveling.
If you have a question about your home's progress, an upcoming decision, or something you've noticed during construction, you can contact the Gerber team through Buildertrend's messaging system.
This keeps project-related questions and communication in one place, making it easier to refer back to information throughout the build.
We also provide regular construction updates, so you can stay informed without having to visit the jobsite every day.
During construction, Gerber Homes will need you to review project updates, respond to questions, make decisions or approve changes when necessary, and participate in scheduled walkthroughs. While your involvement is important, you won't be responsible for managing subcontractors, overseeing construction, or coordinating the day-to-day work. Gerber handles those responsibilities so you can stay involved without having to manage the build yourself.
| Gerber Homes' Responsibilities | Your Responsibilities |
|---|---|
| Coordinate construction trades and activities | Review project updates and ask questions |
| Monitor workmanship and materials | Respond to requests for information or decisions |
| Manage construction scheduling | Review and approve applicable selections or changes |
| Coordinate required inspections | Participate in scheduled site visits and the final walkthrough |
| Oversee construction through completion | Communicate concerns or questions as they arise |
Most major design choices and material selections are finalized before construction begins. However, you may still be asked to confirm a detail, review an adjustment, or approve a change order.
Some decisions are time-sensitive because they affect upcoming construction work. For example, a change to a material or fixture could affect ordering, installation, or scheduling.
When Gerber requests your input, review the details carefully and make sure you understand any potential cost or timeline implications before approving a change. Responding promptly helps prevent decisions from holding up the next stage of construction.
Yes, Gerber Homes encourages scheduled site visits during construction so you can see your home's progress firsthand. Visits must be coordinated with the Gerber team to accommodate active construction work and jobsite safety.
Contact the Gerber Homes team to arrange a visit to your home under construction. They'll help coordinate an appropriate time based on the work taking place and explain any site-access requirements.
If you have a question about your home's construction or want to request a change, contact the Gerber Homes team as soon as possible.
If you have a question about something you notice during a site visit or in a construction photo, contact the Gerber Homes team through Buildertrend. Our team can review your question and help clarify what's happening.
If there's something that needs further attention, bringing it up early gives the team an opportunity to look into it while construction is underway.
Changes may be possible during construction, depending on the request and how far along the work is. Contact the Gerber team as early as possible to discuss if the change can be accommodated.
Some changes may affect the cost or construction schedule. Before approving a change order, make sure you understand what's changing and any associated costs or scheduling implications.
If an unexpected issue or delay affects your home during construction, the Gerber Homes team will explain what happened, discuss the available solutions, and let you know how the situation may affect your construction schedule or budget.
Our construction team can handle some issues directly, while others may require your input. If a change needs your approval, we will explain the proposed adjustment and any associated costs or scheduling implications before moving forward. We document change orders in Buildertrend, where you can review and approve them online.
