The Case's

Palmyra, New York

Dear Gerber "Family",

We would like to take time to acknowledge the integrity of your entire home building company. Our house was built in the spring of 2001 near Palmyra on land we had purchased a year before. Norm Gerber himself paced off our house and centered it for a woodsy path behind our home. The model, the Independence, doesn't sound romantic but it has proven to be a very energy efficient home. We couldn't afford many upgrades but carefully added extra windows and a slider facing south for a walkout basement. Also, a slider faces our woods and deck. Gerber was generous with not charging us for all the extras. The sun heats our home in the winter with only assistance from a wood stove and propane furnace when it's bitter cold. From living these years in our home it has proven to be a very well planned design. As we become less "younger" the name Independence holds much more meaning for us. Now, as with all homes, there are from time to time minor "adjustments" that are needed. We want it made know that Gerber Homes stands behind its product 100%. We feel the warranties are exceptionally generous. We could have never chosen a better company with more honest and extremely capable people. Thank you for our "home of a lifetime".

House of John (Addition & Remodel)
Clifton Springs, New York

"House of John Board of Directors, Staff, Volunteers, and especially our residents and families want to thank you sincerely for the wonderful work you performed on our renovation project. This place has changed so much, yet it blends wonderfully with the older part of the home. Your staff and contractors were professional and very helpful. It really helped to have you so considerate of the fact that we wanted to remain open for the residents as long as possible. I know this was not easy to work around. If anyone complained, we did not hear it.

I wish you could see how much our families are enjoying the new open living area. Ever since we reopened, we have had so many people staying longer and dining here and even more often staying the night with us. Everyone feels so comfortable and we have had nothing but praise for the beautiful space...

We really do think of you often and wanted to let you know how much we appreciate all that you have done for us. Thank you."

Carole A. Jensen, RN, CHPN - Executive Director

The Palmer's
Sodus Point, New York

"We just wanted to tell you how much we are enjoying our new home that you built for us.

This was the first time that we have had a home built for us and we were more than a little apprehensive having heard about the troubles some have had with their builders.

We were pleasantly surprised at how easy your company made the process.

From the first meeting with John to discuss pricing, add-ons and terms, through the site work with Norm and Bruce and the selection process with Debbie Smith, we found the experience easy. We have received many compliments about how nice our home looks and have to commend Debbie on helping us decide on colors and interior items to make this effective.

John told us that the home would be done in 3 months, but we did not believe him. The speed with which you finished the home was remarkable and you did deliver in that time frame. Needless to say, you have a handle on your subs and the logistics thereof.

But what makes this truly remarkable is the follow up that you have provided. Every new home has some items that need to be fixed afterwards and this is where you really stand out. Each time that we notified you of problems or things to address, you promptly took care of them with no questions asked. You really go "the-extra-mile" for your customers!

Thank You for making this a pleasant and easy experience for us. Your firm deserves the 'Best Builder' award if there is such a thing.

We highly recommend Gerber Homes to anyone who might be considering a new home."

The Momots
Ontario, New York

“You are an outstanding family of professionals who led us through a wonderful home building process ... From start to finish, no question ever went unanswered and no detail unnoticed. You made us feel like we were your only customers and #1 priority ... We would pick you again in a heartbeat to build for us, and we would highly recommend you to anyone interested in building a home.”

Jeanette Richardson
Ontario, New York

“I would like to thank Gerber Homes and Sharon for a job well done. Together the team at Gerber Homes went to work building my patio home. I am truly happy with the results and the quickness of completion. What a delight to actually watch the progress. Thanks Gerber Homes for the experience!”

Paul & Judy Barnes
Ontario, New York

“If there is a builder in the Rochester area who backs their product better than Gerber Homes, I would like to meet them. That’s it, we have been extremely impressed with how well they back up what they build with little or no questions asked.”